Shipping policy
Shipping Policy
15 January 2026
At POOSH OFFICIAL, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website https://poosh-official.com, in accordance with applicable UAE data protection regulations.
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1. Information We Collect
When you browse or shop on our website, we may collect the following information:
a. Personal Information
• Full name
• Email address
• Phone number
• Shipping and billing address
• Order and purchase history
Payment information is processed securely through trusted third-party payment gateways. We do not store your card details.
b. Automatically Collected Information
• IP address
• Browser type and device information
• Pages visited and browsing behavior
• Location data (country/region level only)
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2. How We Use Your Information
We use your information to:
• Process, confirm, and deliver your orders
• Communicate with you regarding purchases, shipping, returns, or inquiries
• Improve our website, collections, and customer experience
• Send promotional communications, new collection launches, or offers (only if you opt in)
• Comply with legal and regulatory requirements
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3. Sharing Your Information
We do not sell, rent, or trade your personal data.
Your information may be shared only with trusted third parties such as:
• Payment service providers
• Shipping and logistics partners within the UAE and GCC
• Website hosting, analytics, and IT service providers
• Legal or regulatory authorities when required by law
All third parties are contractually obligated to keep your data secure and confidential.
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4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
• Enhance site functionality
• Remember your preferences
• Analyze website performance and traffic
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
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5. Data Storage & Security
Your personal data is stored securely using appropriate technical and organizational measures to prevent unauthorized access, loss, misuse, or disclosure.
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws in the UAE.
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6. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction or updates to your information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time
To exercise your rights, please contact us using the details below.
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7. International Data Transfers
As we operate across the UAE and GCC, your information may be processed or stored in different countries within the region. We ensure that all data transfers comply with applicable data protection standards.
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8. Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those websites.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: officialpoosh@gmail.com
Whatsapp: +971 56 716 6611
Instagram: @poosh.official
Country: United Arab Emirates